United Kingdom   Log In   /   Create Account

Shipping & Returns

Shipping:

Orders can take from 24 to 36 hours. As soon as your order is processed, you will be informed by e-mail with the tracking number of the shipment. All standards of delivery begin when you receive this e-mail. If the order is placed after 3:00 pm CT on Friday or over the weekend to be the first ship Monday.

Delivery "Standard"
Unless an accelerated service is requested, the order will be received in a short time by e-mail delivery confirmation.

If returning correct items for a refund: charge port cost will not be refunded. We do not cover freight from exchange or return of right order packages, you are responsible for the shipping charges. In addition, we recommend that you add tracking and insurance for your own protection as we can not be responsible for lost consignments or imprisoned by the customs authorities.

Returned all returned item address we need to send you by email, if not sent to the correct address, we will not be liable for any loss caused by the problem.

Returns
Due to the fact that our products are purchased over the Internet, can not be pre-purchased and website unseen, we have developed the political turnaround after the return and for the benefit of customer service. Of course we hope that you are satisfied with the choice. If for some reason you are not satisfied with your selection, our return and foreign exchange policy is as follows:

For return:
Items can be returned for a refund or exchange 7 days after receipt. But the reason for the return itself (for example the size, the selected color) can not be accepted. The efficiency can be returned within 7 days of receipt, which returns all items never used and in new condition. All back packets must be insured. As with right items for a refund returns: all back items are subject to a processing fee of 5% of the bank and shipping. Buyers are always responsible for transport. Sepcial circumstances require partnership with company partners. For further information, please contact our Customer Service.

For exchange:
We only accept exchange for new and never used items with all accessories and packaging. Please return the goods within 7 days of receipt. All returns must be insured, the exchange will be shipped within 5-7 days after the return is received. Buyers are always responsible for transport.